top of page
Frequently asked questions
What people often ask
Our ingredients are sourced from regions where each plant naturally thrives and has a long history of traditional use. Depending on the blend, our botanicals are sourced from places such as China, India, New Zealand, Albania, and Egypt. We prioritise quality, integrity, and origins where these plants have been cultivated and respected for generations.
No. Floa blends are naturally caffeine-free. They are designed to support the body’s natural rhythms rather than stimulate them.
Store your blend in a cool, dry place away from direct sunlight. Keeping it sealed helps preserve the freshness and natural qualities of the herbs.
Shelf life varies depending on the blend.
Herbal teas such as Earthed are generally best enjoyed within 12 months when stored properly in a cool, dry place.
For blends containing fresh or more delicate ingredients, such as Ojas, we recommend consuming within 3 months to ensure optimal freshness and quality.
Yes. All Floa blends are plant-based and suitable for both vegan and vegetarian lifestyles.
Our blends are made from herbs, spices, and natural ingredients. If you have specific allergies or sensitivities, we recommend reviewing the ingredient list carefully or consulting your healthcare practitioner.
We currently ship across New Zealand. As Floa grows, we hope to expand delivery to other regions as well.
We accept major debit and credit cards through our secure checkout. Payment options may expand over time as Floa grows.
Due to the nature of our blends, we are unable to accept returns on opened products. If your order arrives damaged or there is an issue with your purchase, please contact us and we’ll do our best to help.
No. Floa blends are designed to support wellbeing, not replace medical care or treatment. If you have a health condition or are taking medication, we recommend speaking with a qualified healthcare practitioner before introducing new herbal products.
bottom of page